FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Purchasing and Downloading Builds
Get details on buying, downloading, and payment options.
How do I purchase a build?
Simply browse our store, select the build you want, and proceed to checkout. Once the payment is completed, you'll receive a download link via email.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed through a secure payment gateway.
How do I download my purchased build?
After purchase, you'll receive an email with a download link. You can also access your download link directly on thank-you page after purchase.
Can I get a refund on a purchase?
Due to the digital nature of our products, all sales are final. However, if you experience any issues, please contact our support team for assistance.
Using and Customizing Builds
Learn how to upload, customize, and use your builds.
How do I upload a build to my Minecraft server?
Visit our Guides for step-by-step instructions on uploading your build to a Minecraft server. It’s easy and we’re here to help!
Can I customize the builds I purchase?
Absolutely! All of our builds can be customized to fit your needs.
Are your builds compatible with all versions of Minecraft?
Our builds are primarily designed for specific versions of Minecraft, which are listed on each product page. Please check compatibility before purchasing.
Can I use these builds on my minecraft server ?
Yes, once purchased, you can use the builds on your public or private server as long as they are for your personal use. Redistribution is not allowed. Please note that all our builds have a unique digital fingerprint to prevent unauthorized redistribution or resale. Any attempt to redistribute or resell our builds could and will lead to international legal action, including significant fines and potential imprisonment under global copyright laws.
Support
Find support, join our Discord, and connect with the community.
How do I join your Discord server?
You can join our Discord server by clicking here.
What are the benefits of joining the Discord server?
By joining, you'll gain access to exclusive giveaways, early announcements of new builds. Plus, if you’ve made a purchase, you can verify your account to receive free builds for being a customer.
How do I get support if I have issues with a build?
Our support team is available via email or Discord. Response times are typically under 24 hours, but may vary depending on demand. For quick help, check out our Guides section clicking here
Can I suggest new builds or features?
Yes! We love hearing from our community. You can suggest new builds or features directly through our Discord server